Duplicate Charges on My Bank Account
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Duplicate Charges on My Bank Account
If you notice more than one charge for the same subscription, do not panic. Duplicate charges may occur due to payment retries, delayed banking updates, or temporary authorization holds.
What to Check
- Verify whether one of the charges is a temporary authorization hold rather than a completed payment.
- Review your Belyfted billing history to confirm the number of successful subscription payments.
- Check whether multiple payment attempts were made during checkout.
What to Do
- Wait for your bank to complete transaction processing, as temporary holds are often released automatically.
- If duplicate charges remain after processing is complete, contact Belyfted Support with:
- Transaction reference(s)
- Payment date
- Amount charged
- Screenshot or bank statement (if requested)
Our support team will investigate and process any necessary adjustments where applicable.